Leading Organisations Through the Digital Revolution
Leading Organisations Through the Digital Revolution
Leading Organisations Through the Digital Revolution
We bridge the gap between technology and business to transform productivity, engagement and employee experience.
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We partner with leaders to create connected employee experiences powered by the right technology. Sustained through best-in-class strategy, change, and communications, we ensure solutions don’t just land – they last.
We partner with leaders to create connected employee experiences powered by the right technology. Sustained through best-in-class strategy, change, and communications, we ensure solutions don’t just land – they last.
We partner with leaders to create connected employee experiences powered by the right technology. Sustained through best-in-class strategy, change, and communications, we ensure solutions don’t just land – they last.
Your challenges, our focus
Your challenges, our focus
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Cluttered Digital Ecosystems
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Cluttered Digital Ecosystems
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Cluttered Digital Ecosystems
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Adoption Falling Flat
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Adoption Falling Flat
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Adoption Falling Flat
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The Connection Gap
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The Connection Gap
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The Connection Gap
When it comes to technology and communication, success starts with putting people at the centre.
The world of work has changed
Technology offers incredible tools to transform how organisations operate - but too often, they’re rolled out poorly or without people in mind. The result? Underused platforms, frustrated teams, and wasted investment. In today’s dispersed, hybrid workplaces, employees need seamless access to the right tools and a sense of connection to do their best work.
1%
1%
1%
1%
Employee engagement has fallen to 21% globally (down from 23% in 2024)
1%
1%
1%
1%
Engaged teams deliver 23% higher profitability than disengaged teams
1%
1%
1%
1%
Only 33% of global workers say they’re “thriving”
1%
1%
1%
1%
Of employees are watching for or actively seeking a new job
Source: Gallup
Our Clients
What We Do
We bring together the best of industry insights, data-driven recommendations, and hands-on experience gained from supporting some of APAC’s largest organisations. Acting as an extension of your team, we work collaboratively and flexibly, focusing on the areas where you need us most.
We bring together the best of industry insights, data-driven recommendations, and hands-on experience gained from supporting some of APAC’s largest organisations. Acting as an extension of your team, we work collaboratively and flexibly, focusing on the areas where you need us most.
We bring together the best of industry insights, data-driven recommendations, and hands-on experience gained from supporting some of APAC’s largest organisations. Acting as an extension of your team, we work collaboratively and flexibly, focusing on the areas where you need us most.
We start by understanding your organisation and its people. Then we:
Help select the right technology for your needs or help leverage the technology you’ve already got.
Set it up the right way - audience-led, tailored to how your teams actually work.
Drive adoption through change and communication, rolling out solutions that engage, enable, and inspire long-term use.
Reinvigorate existing platforms when engagement has stalled, turning underperforming tools into valuable assets.
Articles
Client Testimonials
Our employee app had grown tired and engagement rates weren't where we wanted them to be, so we engaged Chris and the ICE team to assist us in a revitalisation and a relaunch.
Chris was a fantastic counsel - drawing on his significant expertise and his experience with other clients - to help us build a strategy for relaunch that included app enhancements that instantly made the platform more dynamic, engaging and useful.
Chris' dedication and shared commitment to the success of the relaunch was demonstrated in his willingness to remain engaged even after relaunch, regularly checking in and providing a sounding board for us. And the proof is in the pudding, with app usage growing daily and engagement rates now well exceeding where they were previously and continuing to rise.
Ben Pratt
Qube Holdings
ICE was instrumental in helping Reece successfully transition from Workplace to Viva Engage.
Their approach was thoughtful, rigorous, and deeply grounded in the digital employee experience. They brought clarity to complexity, delivering not just a plan-but practical tools, tailored training, and a launch experience that was both strategic and energising.
Their partnership empowered our leaders and teams to confidently adopt the new platform and helped set the foundation for stronger connection, communication and culture across Reece.
Richard Cartmell
Reece
For those grappling with how to improve engagement/retention whilst driving team productivity, I would highly recommend speaking with ICE.
Not only did ICE help us to determine the best solution to connect our entire workforce, but they were also invaluable in giving us all the information, expertise and guidance needed to design and implement a strategy to remove several channels and tools, setting the foundations for a simpler, more engaged, and more productive workforce.
Their clear thinking and expertise in the products and the industry were vital, and we achieved 100% leader adoption on day 1.
We currently have 85% of the entire workforce (and growing) engaging on Workvivo
Kmart Group
50,000 Employees
Our employee app had grown tired and engagement rates weren't where we wanted them to be, so we engaged Chris and the ICE team to assist us in a revitalisation and a relaunch.
Chris was a fantastic counsel - drawing on his significant expertise and his experience with other clients - to help us build a strategy for relaunch that included app enhancements that instantly made the platform more dynamic, engaging and useful.
Chris' dedication and shared commitment to the success of the relaunch was demonstrated in his willingness to remain engaged even after relaunch, regularly checking in and providing a sounding board for us. And the proof is in the pudding, with app usage growing daily and engagement rates now well exceeding where they were previously and continuing to rise.
Ben Pratt
Qube Holdings
ICE was instrumental in helping Reece successfully transition from Workplace to Viva Engage.
Their approach was thoughtful, rigorous, and deeply grounded in the digital employee experience. They brought clarity to complexity, delivering not just a plan-but practical tools, tailored training, and a launch experience that was both strategic and energising.
Their partnership empowered our leaders and teams to confidently adopt the new platform and helped set the foundation for stronger connection, communication and culture across Reece.
Richard Cartmell
Reece
For those grappling with how to improve engagement/retention whilst driving team productivity, I would highly recommend speaking with ICE.
Not only did ICE help us to determine the best solution to connect our entire workforce, but they were also invaluable in giving us all the information, expertise and guidance needed to design and implement a strategy to remove several channels and tools, setting the foundations for a simpler, more engaged, and more productive workforce.
Their clear thinking and expertise in the products and the industry were vital, and we achieved 100% leader adoption on day 1.
We currently have 85% of the entire workforce (and growing) engaging on Workvivo
Kmart Group
50,000 Employees
Our employee app had grown tired and engagement rates weren't where we wanted them to be, so we engaged Chris and the ICE team to assist us in a revitalisation and a relaunch.
Chris was a fantastic counsel - drawing on his significant expertise and his experience with other clients - to help us build a strategy for relaunch that included app enhancements that instantly made the platform more dynamic, engaging and useful.
Chris' dedication and shared commitment to the success of the relaunch was demonstrated in his willingness to remain engaged even after relaunch, regularly checking in and providing a sounding board for us. And the proof is in the pudding, with app usage growing daily and engagement rates now well exceeding where they were previously and continuing to rise.
Ben Pratt
Qube Holdings
ICE was instrumental in helping Reece successfully transition from Workplace to Viva Engage.
Their approach was thoughtful, rigorous, and deeply grounded in the digital employee experience. They brought clarity to complexity, delivering not just a plan-but practical tools, tailored training, and a launch experience that was both strategic and energising.
Their partnership empowered our leaders and teams to confidently adopt the new platform and helped set the foundation for stronger connection, communication and culture across Reece.
Richard Cartmell
Reece
For those grappling with how to improve engagement/retention whilst driving team productivity, I would highly recommend speaking with ICE.
Not only did ICE help us to determine the best solution to connect our entire workforce, but they were also invaluable in giving us all the information, expertise and guidance needed to design and implement a strategy to remove several channels and tools, setting the foundations for a simpler, more engaged, and more productive workforce.
Their clear thinking and expertise in the products and the industry were vital, and we achieved 100% leader adoption on day 1.
We currently have 85% of the entire workforce (and growing) engaging on Workvivo
Kmart Group
50,000 Employees
Our employee app had grown tired and engagement rates weren't where we wanted them to be, so we engaged Chris and the ICE team to assist us in a revitalisation and a relaunch.
Chris was a fantastic counsel - drawing on his significant expertise and his experience with other clients - to help us build a strategy for relaunch that included app enhancements that instantly made the platform more dynamic, engaging and useful.
Chris' dedication and shared commitment to the success of the relaunch was demonstrated in his willingness to remain engaged even after relaunch, regularly checking in and providing a sounding board for us. And the proof is in the pudding, with app usage growing daily and engagement rates now well exceeding where they were previously and continuing to rise.
Ben Pratt
Qube Holdings
ICE was instrumental in helping Reece successfully transition from Workplace to Viva Engage.
Their approach was thoughtful, rigorous, and deeply grounded in the digital employee experience. They brought clarity to complexity, delivering not just a plan-but practical tools, tailored training, and a launch experience that was both strategic and energising.
Their partnership empowered our leaders and teams to confidently adopt the new platform and helped set the foundation for stronger connection, communication and culture across Reece.
Richard Cartmell
Reece
For those grappling with how to improve engagement/retention whilst driving team productivity, I would highly recommend speaking with ICE.
Not only did ICE help us to determine the best solution to connect our entire workforce, but they were also invaluable in giving us all the information, expertise and guidance needed to design and implement a strategy to remove several channels and tools, setting the foundations for a simpler, more engaged, and more productive workforce.
Their clear thinking and expertise in the products and the industry were vital, and we achieved 100% leader adoption on day 1.
We currently have 85% of the entire workforce (and growing) engaging on Workvivo
Kmart Group
50,000 Employees
Our employee app had grown tired and engagement rates weren't where we wanted them to be, so we engaged Chris and the ICE team to assist us in a revitalisation and a relaunch.
Chris was a fantastic counsel - drawing on his significant expertise and his experience with other clients - to help us build a strategy for relaunch that included app enhancements that instantly made the platform more dynamic, engaging and useful.
Chris' dedication and shared commitment to the success of the relaunch was demonstrated in his willingness to remain engaged even after relaunch, regularly checking in and providing a sounding board for us. And the proof is in the pudding, with app usage growing daily and engagement rates now well exceeding where they were previously and continuing to rise.
Ben Pratt
Qube Holdings
ICE was instrumental in helping Reece successfully transition from Workplace to Viva Engage.
Their approach was thoughtful, rigorous, and deeply grounded in the digital employee experience. They brought clarity to complexity, delivering not just a plan-but practical tools, tailored training, and a launch experience that was both strategic and energising.
Their partnership empowered our leaders and teams to confidently adopt the new platform and helped set the foundation for stronger connection, communication and culture across Reece.
Richard Cartmell
Reece
For those grappling with how to improve engagement/retention whilst driving team productivity, I would highly recommend speaking with ICE.
Not only did ICE help us to determine the best solution to connect our entire workforce, but they were also invaluable in giving us all the information, expertise and guidance needed to design and implement a strategy to remove several channels and tools, setting the foundations for a simpler, more engaged, and more productive workforce.
Their clear thinking and expertise in the products and the industry were vital, and we achieved 100% leader adoption on day 1.
We currently have 85% of the entire workforce (and growing) engaging on Workvivo
Kmart Group
50,000 Employees
Our employee app had grown tired and engagement rates weren't where we wanted them to be, so we engaged Chris and the ICE team to assist us in a revitalisation and a relaunch.
Chris was a fantastic counsel - drawing on his significant expertise and his experience with other clients - to help us build a strategy for relaunch that included app enhancements that instantly made the platform more dynamic, engaging and useful.
Chris' dedication and shared commitment to the success of the relaunch was demonstrated in his willingness to remain engaged even after relaunch, regularly checking in and providing a sounding board for us. And the proof is in the pudding, with app usage growing daily and engagement rates now well exceeding where they were previously and continuing to rise.
Ben Pratt
Qube Holdings
ICE was instrumental in helping Reece successfully transition from Workplace to Viva Engage.
Their approach was thoughtful, rigorous, and deeply grounded in the digital employee experience. They brought clarity to complexity, delivering not just a plan-but practical tools, tailored training, and a launch experience that was both strategic and energising.
Their partnership empowered our leaders and teams to confidently adopt the new platform and helped set the foundation for stronger connection, communication and culture across Reece.
Richard Cartmell
Reece
For those grappling with how to improve engagement/retention whilst driving team productivity, I would highly recommend speaking with ICE.
Not only did ICE help us to determine the best solution to connect our entire workforce, but they were also invaluable in giving us all the information, expertise and guidance needed to design and implement a strategy to remove several channels and tools, setting the foundations for a simpler, more engaged, and more productive workforce.
Their clear thinking and expertise in the products and the industry were vital, and we achieved 100% leader adoption on day 1.
We currently have 85% of the entire workforce (and growing) engaging on Workvivo
Kmart Group
50,000 Employees
Our employee app had grown tired and engagement rates weren't where we wanted them to be, so we engaged Chris and the ICE team to assist us in a revitalisation and a relaunch.
Chris was a fantastic counsel - drawing on his significant expertise and his experience with other clients - to help us build a strategy for relaunch that included app enhancements that instantly made the platform more dynamic, engaging and useful.
Chris' dedication and shared commitment to the success of the relaunch was demonstrated in his willingness to remain engaged even after relaunch, regularly checking in and providing a sounding board for us. And the proof is in the pudding, with app usage growing daily and engagement rates now well exceeding where they were previously and continuing to rise.
Ben Pratt
Qube Holdings
ICE was instrumental in helping Reece successfully transition from Workplace to Viva Engage.
Their approach was thoughtful, rigorous, and deeply grounded in the digital employee experience. They brought clarity to complexity, delivering not just a plan-but practical tools, tailored training, and a launch experience that was both strategic and energising.
Their partnership empowered our leaders and teams to confidently adopt the new platform and helped set the foundation for stronger connection, communication and culture across Reece.
Richard Cartmell
Reece
For those grappling with how to improve engagement/retention whilst driving team productivity, I would highly recommend speaking with ICE.
Not only did ICE help us to determine the best solution to connect our entire workforce, but they were also invaluable in giving us all the information, expertise and guidance needed to design and implement a strategy to remove several channels and tools, setting the foundations for a simpler, more engaged, and more productive workforce.
Their clear thinking and expertise in the products and the industry were vital, and we achieved 100% leader adoption on day 1.
We currently have 85% of the entire workforce (and growing) engaging on Workvivo
Kmart Group
50,000 Employees
Our employee app had grown tired and engagement rates weren't where we wanted them to be, so we engaged Chris and the ICE team to assist us in a revitalisation and a relaunch.
Chris was a fantastic counsel - drawing on his significant expertise and his experience with other clients - to help us build a strategy for relaunch that included app enhancements that instantly made the platform more dynamic, engaging and useful.
Chris' dedication and shared commitment to the success of the relaunch was demonstrated in his willingness to remain engaged even after relaunch, regularly checking in and providing a sounding board for us. And the proof is in the pudding, with app usage growing daily and engagement rates now well exceeding where they were previously and continuing to rise.
Ben Pratt
Qube Holdings
ICE was instrumental in helping Reece successfully transition from Workplace to Viva Engage.
Their approach was thoughtful, rigorous, and deeply grounded in the digital employee experience. They brought clarity to complexity, delivering not just a plan-but practical tools, tailored training, and a launch experience that was both strategic and energising.
Their partnership empowered our leaders and teams to confidently adopt the new platform and helped set the foundation for stronger connection, communication and culture across Reece.
Richard Cartmell
Reece
For those grappling with how to improve engagement/retention whilst driving team productivity, I would highly recommend speaking with ICE.
Not only did ICE help us to determine the best solution to connect our entire workforce, but they were also invaluable in giving us all the information, expertise and guidance needed to design and implement a strategy to remove several channels and tools, setting the foundations for a simpler, more engaged, and more productive workforce.
Their clear thinking and expertise in the products and the industry were vital, and we achieved 100% leader adoption on day 1.
We currently have 85% of the entire workforce (and growing) engaging on Workvivo
Kmart Group
50,000 Employees